Emergency Team

Google Maps location for Homebush NSW

Homebush NSW
250 Parramatta Rd
NSW 2140

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02 9758 8666

Baulkham Hills NSW
19 Old Northern Rd
Baulkham Hills
NSW 2153

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02 9639 7744

Gosford NSW
U3, 401 Manns Rd
West Gosford
NSW 2250

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02 4323 3886

Canberra ACT
2 Yallourn St
ACT 2609

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02 6280 6344

Brisbane QLD
532 Seventeen Mile Rocks Rd
Sinnamon Park
QLD 4073

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07 3172 0593
  • Dr Vickie Saye - BVSc (Hons I) MANZCVS (ECC, SA Radiology, SA Surgery)
    Senior Emergency Veterinarian & Clinical Director

    Vickie graduated from Sydney University in 2003. Following graduation she returned to her hometown, Canberra. She has worked at several clinics here, including a 7 year stint as senior surgeon at one of the large veterinary hospitals. Vickie has since relocated to emergency practice as of 2013, pursuing one of her career long interest having overlooked an opportunity to enter the emergency field in 2007.

    Not being afraid of hard work, Vickie has gained membership to the Australia / New Zealand College in small animal Surgery (2008), Radiology (2015) and Emergency & Critical Care (2016). Her next goal is to complete a Post Graduate Certificate in ECC. Her current areas of special interest include sepsis, coagulation, ventilation and the role of sleep in healing.

    When she is awake during the day, Vickie enjoys archery (of targets, not animals!). Having previously represented Australia in Ultimate Frisbee, she finds this much more ankle friendly on her worn out joints. Other interests include running a blood donor program, science fiction and the occasional game of StarCraft. Vickie lives with a tiny cat called Elspeth and an overexcitable cocker spaniel called Ginny.

  • Dr Elvany Luswanto - BVSc MANZCVS (ECC)
    Senior Emergency Veterinarian & Assistant Clinical Director

    Vany has always wanted to become a vet for as long as she can remember. She fulfilled her childhood dream when she graduated with first class honours from the University of Sydney. After graduation she spent a year doing a mixed of emergency and general practice work in Sydney before moving to Canberra to join the ARHC Emergency in 2014. Helping and treating animals have always been Vany’s calling but it wasn't until she joined the highly skilled and supportive team at the ARHC that she realised her passion in Emergency and Critical Care. She has since continued to further her development in this area, recently achieving her ANZCVS membership in Emergency and Critical care by examination in 2016. To her, the most rewarding part of the job is seeing animals recover and go home to their family. Vany also finds it really hard to say no to fostering stray kittens. At one point she somehow found herself amongst 6 kittens in her one bedroom apartment. Outside of work she enjoys going for boxing and yoga classes and obsessing over her pomeranian, Chiko. She also loves a good buffet breakfast and is a bit of a chocolate and coffee addict.

  • Dr Denise Poh - BSc BVMS PgCert MVS
    Emergency Veterinarian

    Denise graduated from Murdoch University in 2009 and worked in small animal practice in Singapore until 2014 where she developed an interest in Emergency Medicine. She took a leap of faith in 2015 to return to Australia to gain more experience in the field of Emergency and Critical Care and has not looked back since. She worked as a full-time emergency veterinarian in the Animal Emergency Centre (Adelaide) in 2015 before joining the Animal Referral Hospital Canberra Emergency Department in early 2016. Denise obtained a Postgraduate Certificate and Masters in Veterinary Studies in Small Animal Practice from Murdoch University in 2014. She is also currently preparing for the Australian College of Veterinary Scientists Membership examinations in Emergency and Critical Care in 2017. Her special interests include transfusion medicine, trauma and sepsis. During her free time, she enjoys cooking/baking up a storm in the kitchen and her other hobbies include swimming and travelling. She is owned by 2 rescue cats "Harvey"- whom she adopted from a cat shelter in her final year of vet school, and "Heston"- a foster kitten whom she fell in love with.

  • Dr Michelle Keatley - BVBiol BVSc (Hons I)
    Emergency Veterinarian

    Michelle grew up on her family farm on the shores of Lake George, near Tarago. She then relocated to Wagga to pursue her lifelong dream, studying Veterinary Medicine at Charles Sturt University. During the last two years of her degree Michelle worked in emergency as a nurse and never left, becoming part of our veterinary team when she graduated.

    Michelle thoroughly enjoys emergency work and thrives on the fast paced environment and ever changing case load that it provides. She will begin her Post Graduate Certificate in Emergency and Critical Care in 2017. Michelle’s special interests include management of snake envenomation, ventilation and toxicities.

    Outside of the veterinary world, Michelle enjoys dressage riding, training and coaching. She also loves spending time with her family and helping out on their farm.

  • Dr Jake Fountain - BVBiol BVSc (Hons I)
    Emergency Veterinarian

    Jake is the newest member of our veterinary team. He comes to us from Charles Sturt University Wagga Wagga with a Bachelor of Veterinary Biology/Bachelor of Veterinary Science.

    Jake also received first class honours for his research on the biosecurity and communication practices of NSW sheep producers. He has a keen interest in small animal emergency medicine, as well as small animal surgery and imaging. Jake also enjoys working with pocket pets and birds when he’s not spending time with his own cockatiel at home.

    When he’s not at work, Jake keeps himself preoccupied with running. He is currently training for a half-marathon and takes the opportunity to soak up some well needed sun. When it’s raining, he keeps himself busy with his bass guitar, which he has enjoying playing for the past 13 years. Cooking is also one of Jake’s passions. He started cooking back at university and went from two minute noodles to making pasta from scratch. To relax, he enjoys playing video games and owns a large collection of classic films.

  • Alison
    Emergency Vet Nurse

    Alison is our resident crazy cat lady who also loves reptiles, owning a Bredli Python called Randal.

  • Johanna
    Emergency Vet Nurse

    Jo loves to go fishing and 4x4 driving with her dogs when not working her favourite job!

  • Krystal
    Emergency Vet Nurse

    In her spare time Krystal enjoys horse riding, spending time with family and friends, and curling up with a good book or a good Monty Python skit.

  • Mallory
    Emergency Vet Nurse

    Mallory loves travelling and spending time with her sweet chocolate Burmese, Mocha.

  • Mikayla
    Emergency Vet Nurse

    Mikayla is an avid lover of both musicals and her attention loving husky, Jazz.

  • Pauline
    Emergency Vet Nurse

    Pauline is keen to learn at every opportunity, also taking an interest in dog training and behaviour.